Return & Exchange Policy

30-Day Return & Exchange Policy

We stand behind our products and want our customers to be satisfied with their purchases. We accept returns for a full refund up to 30 days from the date of your order. Returned products must be in unused, sellable condition with all original labels, packaging, pamphlets, and inserts (if applicable). Refunds may take up to 14 days upon arrival to be fully processed.

PLEASE NOTE: We are not accepting returns or exchanges on face masks, balaclava, face and neck gaiters.

 

Returns Within The Contiguous U.S.

Shipping costs to return an item are not included. We can provide a prepaid shipping label for a flat fee, which will be deducted from your refund amount. Please contact us directly with your order and item numbers to request a prepaid shipping label (applicable to the contiguous U.S. only) and receive instructions.

If you prefer, you may ship at your own expense via a secure shipping method. Contact us directly to notify us of the return request with the carrier and tracking information. We will respond to confirm receipt of your request. Without the package location, we are unable to issue a refund.

 

PowerDyne Dumbbell Returns 

Shipping costs to return any PowerDyne Dumbbell(s) and/or stand are not included. 

To return a PowerDyne Dumbbell, ship at your own expense via a secure shipping method of your choice. Contact us directly to notify us of the return request with the carrier and tracking information. We will respond to confirm receipt of your request. Without the package location, we are unable to issue a refund.

Once shipped, an order cannot be canceled.

 

Holiday Return Policy

Purchases made between Thanksgiving through December 31st can be returned until January 31st.

 

Defective Merchandise

Please refer to our Warranty Page.

 

Last updated: 5/20/22